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Committed to Serving You While Keeping Our "Social Distance" - COVID-19 Message

Our nation has been trying its best to stop COVID -19 from spreading in our communities.  Not knowing what will happen in the next few weeks and months leaves us all with questions.   In order to keep all of us as safe and healthy as possible, we are going to maintain contact with you via phone, email and regular mail service as needed.  We are not scheduling in-office or face-to-face meetings.

At this time, Dan, Wanda and Gwen are in the office Monday through Friday 9-5pm daily.  We are responding to all calls and emails in a timely manner.  Just know, we can also work remotely and will be able to respond to any needs in the event of a full office closure.  Should you need to make a payment or a policy change, please reach out to us directly at 651-264-1230.  The Contact Us tab at the top of the website has all of our emails as well. 

If it is after hours and you have a claim to report, calling your carrier directly would be a faster response.  This is a great time to make sure you have your insurance carrier's MOBILE app as well.  Here is the carrier link page.  https://www.lancetteagency.com/links.aspx

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Home > Customer Service Forms

Customer Service Forms


Available Customer Service Forms

Self policy service any time of the day, directly from our website. To request a policy change on your account, click any of the following policy service options below.

Add Driver to Existing Commercial Auto Policy
Add Driver to Existing Motorcycle Policy
Add Driver to Existing Recreational Vehicle Policy
Add Motorcycle to Existing Policy
Add Recreational Vehicle to Existing Policy
Add Vehicle to Existing Commercial Auto Policy
Remove Driver from Existing Commercial Auto Policy
Remove Driver from Existing Motorcycle Policy
Remove Driver from Existing Recreational Vehicle Policy
Remove Motorcycle from Existing Policy
Remove Recreational Vehicle from Existing Policy
Remove Vehicle from Existing Commercial Auto Policy
Request Declaration and Coverages for Existing Homeowners Insurance Coverage
Request Declaration and Coverages Page for Auto Policy
Request Declaration and Coverages Page for Commercial Auto Policy
Request Declaration and Coverages Page for Existing Renters Insurance Coverage
Request Declaration and Coverages Page for Motorcycle Policy
Request Declaration and Coverages Page for Recreational Vehicle Policy
Request Declaration and Coverages Page for Watercraft Policy
Request General Liability Certificate of Insurance
Request ID Card for Auto Policy
Request ID Card for Commercial Auto Policy
Request ID Card for Motorcycle Policy
Request ID Card for Recreational Vehicle Policy
Send Declaration and Coverages Information to Lien Holder

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Local: (651) 264-1230|Fax: (651) 264-1233 1322 Helmo Ave N|St Paul, MN 55128
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